1. Client Certifications
For each lien order submitted, Client certifies that:
• Client lawfully possesses the vehicle(s) identified in the order.
• Client is duly authorized and licensed to perform the services for which a lien is being claimed.
• All charges, invoices, and claims submitted are accurate, lawful, and reflect services actually rendered.
• All storage charges began accruing from service completion (or another lawful trigger event) and were properly authorized in writing prior to accrual, in compliance with NYS DMV Regulation 82.8(c).
• Client has complied with all applicable requirements of the Driver’s Privacy Protection Act (DPPA) with respect to any vehicle owner or registrant information obtained in connection with the lien.
• Client has not taken any action — including commencement of a lien, imposition of storage charges, or scheduling of auction — that would be premature, unauthorized, or otherwise contrary to applicable law.
2. Scope of Lien Onit’s Services
Lien Onit’s role is strictly administrative. Lien Onit provides lien processing and compliance support services on behalf of Client, including preparation and filing of DMV forms, legal notice preparation, and coordination of publication requirements. Lien Onit does not:
• Conduct, supervise, or participate in any vehicle auction;
• Authorize, set, or approve any storage charges or repair invoices;
• Make any determination regarding the legal sufficiency of Client’s underlying lien claim;
• Act as Client’s agent for purposes of any subsequent vehicle sale or disposition.
Client retains full responsibility for all business decisions related to the lien, including but not limited to storage rates, auction conduct, vehicle disposition, and compliance with all applicable laws governing the underlying claim.
3. Client Responsibilities
Client agrees to:
• Act as its own agent in any subsequent vehicle sale, ensuring full compliance with all applicable New York State laws and regulations, including NY Lien Law §§ 184, 201, and 202.
• Conduct any auction in a commercially reasonable manner, maintain complete documentation of auction proceedings, and retain all records related to the lien for a minimum of seven (7) years.
• Notify Lien Onit promptly if a lien is settled, withdrawn, contested, or otherwise resolved prior to or after auction, so that accurate records may be maintained.
• Cooperate fully with Lien Onit in the event of any legal challenge, demand, or inquiry related to a submitted order, and promptly provide any documentation requested.
• Retain independent legal counsel if any dispute, claim, or legal proceeding arises in connection with a lien. Lien Onit does not provide legal advice and is not a party to any such proceeding.
4. Service Fees and No-Refund Policy
Upon submission of a lien order, the Client acknowledges that the applicable service fee is immediately due and non-refundable. Lien Onit’s fees reflect the administrative work initiated at the time of submission and are not contingent upon the resolution or outcome of the underlying lien claim.
5. Indemnification
Client agrees to indemnify, defend, and hold harmless Lien Onit LLC, its officers, employees, and agents from and against any and all claims, demands, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• Any inaccuracy, misrepresentation, or omission in information provided by Client to Lien Onit;
• Client’s failure to comply with applicable laws, regulations, or DMV requirements governing the underlying lien claim;
• Any storage charges, repair charges, or auction practices that are unauthorized, unlawful, or commercially unreasonable;
• Any act or omission by Client in connection with the lien, vehicle auction, or vehicle disposition.
6. Limitation of Liability
In the event of any claim arising from negligence, error, or omission by Lien Onit in the performance of its administrative services, Client’s sole and exclusive remedy shall be limited to a refund of the lien processing fee paid for the specific order in question. Lien Onit shall not be liable for any indirect, incidental, consequential, or punitive damages of any nature.
DMV acceptance of a filing does not constitute a guarantee of legal sufficiency. A lien may be successfully filed with the DMV and still be subject to challenge on statutory or procedural grounds that are outside Lien Onit’s control. Client acknowledges this distinction and assumes all associated risk.
7. Notice and Service of Process
Lien Onit’s standard process uses certified mail with return receipt to serve notice on vehicle owners and registrants. The New York DMV accepts certified mail documentation for title transfer purposes, and the overwhelming majority of lien matters are resolved at this stage — most vehicle owners pay outstanding debts upon receipt of certified mail notice without further challenge.
However, when the garage and the vehicle owner or registrant are located in the same county, New York State law technically requires personal service — hand delivery by a process server — rather than certified mail. Client acknowledges the following:
• In same-county situations, certified mail does not satisfy the strict personal service requirement under NY Lien Law § 201;
• In the event a vehicle owner challenges a lien in court, a judge may invalidate the lien on the basis that personal service was not completed;
• This risk increases proportionally with the value of the vehicle and the likelihood that an owner will retain counsel to contest the lien;
• Lien Onit identifies and notifies Client of same-county situations so that Client can make an informed service method decision for that order.
The decision to proceed with certified mail or to request personal service is a business decision that rests solely with Client and is outside the scope of Lien Onit’s standard administrative services. Certified mail is faster and more economical, and resolves the overwhelming majority of liens without issue. Personal service provides statutory compliance for same-county situations that should be considered, particularly for vehicles that have significant value or where a dispute is anticipated.
8. No Ownership Transfer
Completion of the lien process does not, by itself, transfer ownership of any vehicle to Client. Title transfer is governed by applicable New York State law and DMV procedures, and Client is solely responsible for compliance with all requirements related to vehicle title and disposition.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of New York. Any dispute arising hereunder shall be resolved exclusively in the courts of Nassau County, New York.
10. Entire Agreement
These terms constitute the entire agreement between Lien Onit and Client with respect to the subject matter herein and supersede all prior agreements, understandings, representations, or arrangements between the parties, whether written or oral, relating to lien processing services. Acceptance of these terms by Client replaces and renders void any previously acknowledged or agreed-upon terms with Lien Onit.
Lien Onit LLC | 31 Covert Ave #8, Floral Park, NY 11001 | 212-653-0136
Version 1.1 | Effective April 2026